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Business Process Outsourcing (BPO) Company Registration in India

For past many years, India has become one of the most secure and profitable destinations in the whole world in the Business Process Outsourcing (BPO) sector. Every coming year, numerous Indian and foreign companies are setting up their BPO units/Call Centers in India, to harness the boom present in the Indian IT and ITES sector and the Outsourcing market. Again, these BPO units and Call Centers are now becoming very suitable for doing a rather wide-range of works and activities for support and benefits to companies active in various economic sectors. Hence, the BPO Industry of India undoubtedly has a huge potential for growth, and offers plenty of opportunities to Indian and foreign entrepreneurs and investors for lucrative investments. Various reasons in support of this statement are stipulated under the section below, separately. This webpage offers exclusive and very useful information about easy, smooth, and profitable establishments in the bpo or call center industry in india, to help the people and companies interested or concerned.

BPO Company Registration

A BPO unit or Call Center may undertake ancillary works and activities of many other companies also, apart from such tasks of the company which has founded the BPO. The main and ultimate goals of a BPO/Call Center are among the following --- acquiring and retaining massive customers for client companies; marketing their products and services; offering efficient and better services to customers; overcome and beat business/market competitions; and doing a variety of activities for stability, greater profitability, and the desired growth of the client companies. The various works and activities the BPOs and Call Centers can easily and efficiently perform to benefits their client companies (which have outsourced their own works to BPOs/Call Centers for getting those done cost-effectively and efficiently) may be the following:

  • Customer Support Services
  • Technical Support Services
  • Telemarketing Services
  • IT Help Desk Services
  • Insurance Processing
  • Data Entry and Data Processing
  • Data Conversion Services
  • Bookkeeping and Accounting Services
  • Form Processing Services
  • Online Research
  • And, many other customary or ancillary tasks and services.

After outsourcing their ancillary or customized works and activities associated with their respective businesses/professions to BPOs/Call Centers, the (client) companies are then free to concentrate fully and exclusively on their respective core competencies and other significant works for further betterment and growth of their businesses/professions. The last section on this webpage offers exclusive information about our services for bpo registration in india, along with other supportive services for business establishment of BPOs.

Business Process Outsourcing (BPO) Industry in India and Scope of Work (SOW)

Fast-paced and steadily thriving BPO Industry of India at present just accounts for around 5% of the global BPO industry, and contributes paltry 1% to the national GDP. The number of business process outsourcing companies of india has been growing constantly, mainly in the Tier-I cities across the country. According to industry experts and analysts, the BPO sector of India is very likely to grow further with an annual growth rate of 8-10% in near future. The following are the main growth drivers of the indian bpo industry at present and also in next decades

  • Vast, varied, and steadily growing Indian economy
  • Massive Indian market for products and services of Indian and Foreign companies
  • Aims of cost reduction, acquisition and retention of greater customers, better customer satisfaction, and beating market competition, and so on.
  • Easy and cheaper availability of skilled labor and talented and English-speaking qualified professionals
  • 100% FDI is permitted by Indian Government in Call centers.
  • BPOs and Call Centers can handle both Domestic and International customers
  • Apart from Tier-I cities, BPO units and Call Centers are also being established in the Tier-II cities across India.
  • And, companies, firms, and organizations active in almost all various economic sectors can benefit from BPO, including banking, insurance, e-commerce, medicine, education, accounting, diverse technical services, etc.

Our adequately experienced, hugely popular, and internationally famous law firm of Delhi can support the interested entrepreneurs, companies, and investors belonging to India and foreign countries in setting up their BPO units or Call Centers in entire India. Our well-resourced, innovative, and prestigious law firm is eminent for its whole gamut of legal and supportive services to the Indian corporate world, related mainly with the company law, corporate governance, and intellectual property rights. Naturally, today our most popular services are related with online company registration for all most-famous types of companies as well as the trademark registration for all 45 classes of the Nice classification.

How to Start or Register a Business Process Outsourcing (BPO - Call Center) in India?

The most suitable types of companies for carrying out the activities and services of BPOs and Call Centers are the Private Limited Companies and the Limited Liability Partnership (LLP) Companies; the One Person Companies (OPCs) may also be suitable when the turnover is smaller. For setting up a BPO or Call Center, the very first step is to register a suitable type of company at strategic and convenient location. Then, the company is to be registered under the 'OSP Category' of the New Telecom Policy of 1999 of the Department of Telecommunications (DoT), Govt. of India. It must be noted that the OSP (Other Service Provider) License registration is location specific; hence, more than one OSP registration may be necessary if the applicant has BPO operations at multiple locations. For starting a bpo or call center in india, the entrepreneur/company is required to build a robust and viable business plan, keeping in mind the following ---- nature of operation (inbound, outbound, outsource, etc.), business goals, business development team, logistics, finances, staffing, etc.

Provided below is the business process outsourcing company registration process, in cases of the private or LLP companies, along with our other supportive services for business establishment and growth of these in India:

  • Acquiring DSCs and DINs/DPINs for the Directors/Designated Partners [through Form DIR-3]
  • Checking availability of the proposed company name, and reserving the same [Form INC-1, or Form-1 for LLP]
  • Preparing documents like MOA & AOA of the company or LLP Agreement, Consent Letters, Affidavits, Power of Attorney, etc.
  • Filing the application for company incorporation [Form INC-7, or Form-2 for LLP], along with submitting other necessary documents to the ROC concerned
  • Obtaining TAN, PAN, GSTIN, Bank Account, Import-Export Code (IEC) of the BPO
  • Obtaining osp registration with DoT, which is valid for 20 years.
  • Acquiring other necessary permissions or licenses from diverse regulatory bodies
  • Services as per the provisions and regulations given in FDI Policy, FEMA, RBI, etc.
  • Setting up a suitable workplace/office and working infrastructure as per one's capabilities and aims
  • Legal services for registration and protection of brands, logos, trademarks, service-marks, etc., of the BPO or Call Center
  • Preparing agreements or contracts associated with business/services and dealings/transactions of BPO, its financing or franchising, etc.
  • The annual and periodic compliances by the company with ROC and other regulatory authorities
  • Strategies for smooth growth and desired profitability of the BPO
  • And, various tasks and compliances under different relevant legal Acts and Statutes, such as the Shops and Establishment Act of the concerned State, Labor and Employment Laws, Intellectual Property Laws, Business Laws, Income Tax Act and GSTN, ESI and PF Regulations, International Business, IT Act, etc.

How To Contact for BPO Company Registration in India?

Ambitious or interested entrepreneurs, companies, or investors may readily avail our expert and cost-effective legal and advisory services for establishing a BPO or Call Center anywhere in India, and also for making their business/services smooth and lucrative, just through call/whatsapp at: +91-88001-00284; or sending their inquisitive queries or sincere request for service at:

Our Company Registration Services in Below Business Categories:


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